Shift Lead (Evenings/Weekends)

Traverse Program, Chilliwack
Term Full Time (35 hours weekly, 1 year term) |  Grid 15 ($32.87 - $34.28/hour)  |  Reporting to: Team Lead, Traverse YSWs

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our HR department at hr@pcrs.ca. Personal information will be kept confidential.

Opportunity

PCRS seeks an experienced Youth Support Worker (YSW) Shift Lead for Traverse, a 24 hour, 20 bed, youth bed-based treatment program in Chilliwack. The successful applicant will be part of a multi-disciplinary team, providing leadership, mentorship to staff and direct care support to youth participating in the program. Traverse operates from a trauma-informed, youth-centered lens. The Shift Lead models and supports approaches that promote safety, consistency, choice, collaboration, and empowerment for youth and staff.

This position involves supporting staff on shift, crisis management, scheduling, direct care to program participants, and providing coverage for team lead. The Shift Lead supports, mentors, and provides learning opportunities for staff on shift. The shift lead also provides one-on-one support, transition planning and leads group activities including home group, recreation outings, chores and room cleaning, room and wellness checks. 

The successful applicants will bring their passion for supporting youth in treatment, leadership skills and desire to be a part of a large team to the role. 

This position supports the YSW team who work in the evenings and on weekends. There will be on-call work, evening, and weekend work.
The position is an on-site position and not available for a remote or hybrid work arrangements.

Responsibilities

• Provide direction and support to staff on shift following PCRS policies, protocols and procedures
• Mentor and orientate new staff
• Coordinate service delivery and programming
• Work with the YSW Team Lead to ensure overall operations and service delivery aligns with contract expectations
• Develop supportive and engaging relationships with youth
• Assist youth in maintaining program expectations such as attending meetings, leading behavior management conversations, maintaining room cleanliness, supporting participants to attend programming and maintaining connection with other youth support workers.
• Provide life skills support and lead group activities.
• Create and maintain a group delegation schedule and follow up/collaborate with staff about their assigned groups the week prior.
• Assist in planning, organizing and coordinating recreation in collaboration with staff for Wednesday, Friday and Saturday outings.
• Ensure appropriate shift handover from evening staff to overnight staff
• Support with creating YSW schedule alongside YSW team lead and manager 
• Maintain accurate case notes, monitoring youth progress, engagement, and participation in the program; other administrative tasks will be required.
• Participate and engage in a collaborative and effective staff team
• Communicate effectively with coworkers and staff and participate in team efforts
• Participate in professional development and training
• Model trauma-informed practice, including calm presence, de-escalation, and reflective responses to behaviour
• Support staff in using trauma-informed language and strategies during moments of distress or conflict

Qualifications

• Bachelor’s degree in a relevant discipline, combined with at least one (1) year experience in a leadership role or CYCC or related diploma, 2 years’ experience and 1 year experience in a leadership role
• An equivalent combination of education and experience may also be considered.
• Criminal records check, including the vulnerable sector
• Class 5 Driver’s license
• Use of own personal vehicle with business use insurance (mileage paid)
• Drivers abstract

Additional Assets

• Ability to respond to crisis scenarios using agency policy, protocols and ethics
• Knowledge of trauma-informed care and its application in residential or treatment settings
• Experience working with vulnerable and unhoused young people
• Effective team collaboration skills
• Experience creating and working within a culturally inclusive environment for staff, partners, and participants
• Strong verbal, interpersonal, presentation, and written communication skills
• Excellent time management skills and the ability to handle multiple, often conflicting priorities

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

We are grateful to operate on the traditional, ancestral, and unceded territories of the xʷm əθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), Qw'?ntl'en (Kwantlen), se’mya’me (Semiahmoo), sc̓əwaθən məsteyəxʷ (Tsawwassen), q̓ic̓əy (Katzie), kʷikʷəƛ̓əm (Coquitlam), qiqéyt (Qayqayt), máthxwi (Matsqui) and Stó:lō Nations.

Our Vision     Everyone thriving in strong, healthy communities!

Our Mission   To inspire healthy and inclusive communities through leadership and collaboration.

Our Values    Advocacy, Diversity and Inclusion, Empowerment, Service Excellence, Stewardship, Well-being

We Offer Our Staff

• Equitable Base Pay – we are a Certified Living Wage Employer
• Generous paid vacation time, personal time, sick time; additional paid time off for life events
• Additional paid holidays, ex. Easter Monday, Boxing Day *
• Extended health, prescription, dental & vision care plan, with 100% Employer-Paid Premiums*
• Disability and Life Insurance Coverage *
• Employee & Family Assistance Program including preventative health & counselling *
• Membership in the Municipal Pension Plan with generous employer contributions *
• Flexible schedules and earned time off program *
• Full-day agency orientation and extensive training, with regular ongoing performance evaluations
• In-house digital and classroom learning opportunities; staff funding for professional development *
• Opportunities to use your voice & participate in committees on policy, wellness, safety, EDI, etc.

* Eligibility will vary depending on terms and role requirements – details for this posting will be provided on request.