Family Peer Support Worker

Foundry Surrey
Regular Part Time (17.5 hours weekly) |  Grid 11 ($29.11 - $30.36/hour)  |  Anticipated Start: August 2025 |  Reporting to: Simon Lee, Peer Support Coordinator

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our HR department at hr@pcrs.ca. Personal information will be kept confidential.

Opportunity

The Family Peer Support Worker plays an integral role in advancing Foundry’s vision of holistic, wraparound care for youth and their families. Drawing on their own lived experience as a caregiver, the Family Peer Support Worker provides individualized, peer-based, emotional, social, and practical support to caregivers. They assist in Foundry centre operations by offering service navigation, education, and resource information to families. In alignment with Foundry’s integrated service model, the Family Peer Support Worker fosters respectful, collaborative relationships with family members, youth, and service providers to promote overall family health and well-being.

Responsibilities

• Establishes a safe, supportive culture for families and caregivers receiving services at the Foundry centre.
• Provides direct on-site services to caregivers by providing support, guidance and mentorship in the areas of information, navigation, education, resources and skill development to support and engage families as expert partners in their co-developed wellness goals.
• Uses lived experience to guide and support caregivers, demonstrating what recovery can look like through real-life lessons and shared strategies.
• Facilitates meaningful engagement and participation of families in focus groups, surveys, research, evaluation and other opportunities related to peer support to further build capacity and leadership.
• Works collaboratively as an advocate and liaison between caregiver, youth, centre staff and community partners to optimize relationships between families and service providers.
• Collaborates with Youth Peer Support Workers at the centre to optimize the youth, young adult and family experience as it relates to the delivery of services.
• Facilitates peer support and educational groups to promote skill development and engagement, as well as foster peer-peer connection and networking opportunities. 
• Supports the development of the Foundry peer support network on a provincial level including, but not limited to, research, evaluation and quality improvement activities and participation on select provincial working groups.
• Participates as a team member, attending team meetings, case conferences, conference calls and other organizational activities.
• Completes and maintains related records and documentation including statistics, progress reports, care plans, referrals and other duties as assigned.
• Ability to work flexible hours, including occasional evenings or weekends, to meet the needs of families.

Qualifications

• Grade 12 plus related experience as a direct parent or caregiver supporting families and young people. Comfortable with sharing insights gained from their lived experience.
• Completion of or willing to complete Foundry family peer support training upon hire. Previous peer support experience and training an asset.
• Criminal records check including the vulnerable sector.

Additional Assets

• Ability to deliver services with high degree of self-awareness, demonstrated ability to maintain confidentiality and work within personal and role-specific limits and boundaries.
• Capacity to use one's living or lived experience to promote positive connections with families at differing levels of engagement.
• Knowledge and respect of the diversity of the BC population.
• Broad knowledge of community resources and supports.
• Ability to understand and follow a strength-based approach for sharing challenges and co-creating solutions when supporting families facing challenges.
• Ability to work independently and as part of an interdisciplinary team.
• Excellent planning, organizational and coordination skills with ability to multi-task.
• Basic computer skills; experience with Microsoft Office, Excel, PowerPoint. 

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

We are grateful to operate on the traditional, ancestral, and unceded territories of the xʷm əθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), Qw'?ntl'en (Kwantlen), se’mya’me (Semiahmoo), sc̓əwaθən məsteyəxʷ (Tsawwassen), q̓ic̓əy (Katzie), kʷikʷəƛ̓əm (Coquitlam), qiqéyt (Qayqayt), máthxwi (Matsqui) and Stó:lō Nations.

Our Vision     Everyone thriving in strong, healthy communities!

Our Mission   To inspire healthy and inclusive communities through leadership and collaboration.

Our Values    Advocacy, Diversity and Inclusion, Empowerment, Service Excellence, Stewardship, Well-being

We Offer Our Staff

• Equitable Base Pay – we are a Certified Living Wage Employer
• Generous paid vacation time, personal time, sick time; additional paid time off for life events
• Additional paid holidays, ex. Easter Monday, Boxing Day *
• Extended health, prescription, dental & vision care plan, with 100% Employer-Paid Premiums*
• Disability and Life Insurance Coverage *
• Employee & Family Assistance Program including preventative health & counselling *
• Membership in the Municipal Pension Plan with generous employer contributions *
• Flexible schedules and earned time off program *
• Full-day agency orientation and extensive training, with regular ongoing performance evaluations
• In-house digital and classroom learning opportunities; staff funding for professional development *
• Opportunities to use your voice & participate in committees on policy, wellness, safety, EDI, etc.

* Eligibility will vary depending on terms and role requirements – details for this posting will be provided on request.