Transitional Housing Worker

Vancouver Housing Programs

Auxiliary  |  Grid 13 ($30.86 - $32.17/hour)  |  Reporting to: Manager, Vancouver Housing

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our HR department at hr@pcrs.ca. Personal information will be kept confidential.

Opportunity

The Transitional Housing Worker will provide 1-1 case management and support diverse youth residing in our Semi-Independent Living homes. Staff will provide one-on-one support, life skills and individualized goals as well as group activities such as house meetings and house clean.

This position involves developing relationships with youth as well as liaising with professionals such as social workers, school personnel, and community staff, and providing individualized housing supports to vulnerable youth who are homeless or at risk of homelessness in the Vancouver area. Transitional Housing Workers provide housing search support, moving assistance, landlord advocacy, and liaise with social workers to support youth to find, secure and move in to safe and affordable housing.

This position will work various shifts, including daytime, evening and weekend hours.

Responsibilities

• Develop supportive and engaging relationships with youth, develop individualized service and transition plans collaboratively with participants.  
• Assist youth in maintaining program expectations such as attending meetings, maintaining unit cleanliness, supporting participants to attend school, work, or volunteer opportunities, and maintaining connection with other support workers. 
• Maintain accurate case notes, monitoring youth progress, engagement, and participation in the program.
• Other duties such as moving support, collection of rent, general housekeeping and other administrative tasks may be required.
• Provide individualized housing supports such as housing search support, moving assistance, land-lord advocacy, mediation and liaise with social workers to support youth to find, secure and move in to safe and affordable housing.
• Provide housing and life skills supports to youth residing in our Semi-independent living homes program and Outreach with youth to attend appointments and make community connections.  
• Workers will develop relationships with youth in addition to liaising with professionals such as social workers, school personnel, and other community staff.
• May be called upon to support other programs and services in their day-to-day activities.
• Participate and engage in a collaborative and effective staff team.   
• Communicate effectively with coworkers and staff and participate in team efforts.   
• Participate in professional development and training.
• Participate on committees, working groups, and associations; and develop community networks relevant to managed services.

Qualifications

• B.A. in a related field and 2 years direct experience with at-risk youth; An equivalent combination of education and experience will also be considered.
• Criminal record check, including the vulnerable sector.
• Class 5 driver’s license
• Basic First Aid certification (formerly OFA Level 1)
• Use of own personal car with business use insurance (mileage paid); Drivers abstract will be required.
• Sound understanding of tenant and landlord rights.
• Sound understanding of housing related documentation.
• A thorough knowledge of relevant government legislation.
• Ability to respond to crisis scenarios using agency protocols and ethics.
• Effective team collaboration skills.
• Experience creating and working within a culturally inclusive environment for staff, partners, and participants.
• Strong verbal, interpersonal, presentation, and written communication skills.
• Excellent time management skills and the ability to handle multiple, often conflicting priorities.

Additional Assets

• Strong understanding of anti-oppression, trauma-informed, and decolonizing practices
• Facilitation and program development training
• Training to address Depression/Suicide/Mental Health Assessment
• Additional training in substance uses treatment/support recovery.
• Second language in Cantonese/Mandarin, Farsi, Spanish or another language relevant to East Vancouver/Midtown community an asset

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

We are grateful to operate on the traditional, ancestral, and unceded territories of the xʷm əθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), Qw'?ntl'en (Kwantlen), se’mya’me (Semiahmoo), sc̓əwaθən məsteyəxʷ (Tsawwassen), q̓ic̓əy (Katzie), kʷikʷəƛ̓əm (Coquitlam), qiqéyt (Qayqayt), máthxwi (Matsqui) and Stó:lō Nations.

Our Vision     Everyone thriving in strong, healthy communities!

Our Mission   To inspire healthy and inclusive communities through leadership and collaboration.

Our Values    Advocacy, Diversity and Inclusion, Empowerment, Service Excellence, Stewardship, Well-being

We Offer Our Staff

• Equitable Base Pay – we are a Certified Living Wage Employer
• Generous paid vacation time, personal time, sick time; additional paid time off for life events
• Additional paid holidays, ex. Easter Monday, Boxing Day *
• Extended health, prescription, dental & vision care plan, with 100% Employer-Paid Premiums*
• Disability and Life Insurance Coverage *
• Employee & Family Assistance Program including preventative health & counselling *
• Membership in the Municipal Pension Plan with generous employer contributions *
• Flexible schedules and earned time off program *
• Full-day agency orientation and extensive training, with regular ongoing performance evaluations
• In-house digital and classroom learning opportunities; staff funding for professional development *
• Opportunities to use your voice & participate in committees on policy, wellness, safety, EDI, etc.

* Eligibility will vary depending on terms and role requirements – details for this posting will be provided on request.