Administrative Assistant II

Human Resources, Vancouver Head Office
Regular Full Time |  Grid 9 ($27.51 - $28.66/hour)

Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our HR department at hr@pcrs.ca. Personal information will be kept confidential.

Opportunity

The Administrative Assistant provides support at the Vancouver head office of PCRS. This position provides administrative support to Human Resources as well as other administrative departments, on an approximately 60/40 split, as required. 

This position works collaboratively with teams to support activities such as recruitment, onboarding, HRIS administration and documentation, coordinating logistics for training and events, and implementing both evaluation and information management activities, among others. 

The successful candidate will be technically savvy and able to learn quickly. Attention to detail and accuracy, as well as discretion when handling sensitive information and situations, is essential. As this role supports several teams, time management skills and the ability to prioritize and meet deadlines are also important. This role is dynamic and is best suited for someone who enjoys variety in their work.

This position is based at the Vancouver head office for the majority of the work week, with some flexibility for hybrid work when operational requirements allow.

Responsibilities

Human Resources (~60%)

• Administer business processes within our HRIS, our Learning Management System, and other tools as required
• Contribute to HR projects to streamline business processes and improve staff experiences
• Support recruitment and onboarding of new staff, collaborating with new hires, supervisors and other administrative departments as needed
• Maintain and update employee records in HRIS; assist in transfer of employee records into new HRIS system with accuracy and detail
• Become a SME with our HRIS, assisting the primary system administrator and acting as backup administrator to make system configuration changes and troubleshoot staff issues
• Coordinate logistics of staff training and events, including organizing dates, facilities, materials and refreshments

Administrative Support (~40%)

•  Assist with office administration, including support for Directors, CEO and Board if required
• Participate in committees and working groups as appropriate
• Support the implementation of Participants Information Management policy to ensure records maintenance, storage and retention in coordination with the Evaluation and Quality Improvement Manager and respective program staff
• Support the administration of CARF accreditation requirements
• Support physical files audits for accredited programs

Qualifications

• Criminal Record Check including the vulnerable sector, performed by the Ministry of Justice
• Undergraduate degree or diploma in a related field (ex. HR Management, Office Administration) or equivalent experience
• Minimum of 2 years working with databases or systems
• Highly proficient with Microsoft Office 365 (Word, Excel, Teams, Powerpoint)
• High level of verbal, interpersonal, and written communication skills
• Able to work with colleagues in a collaborative and professional manner; a team player
• Confident with technology and able to self-teach
• Takes initiative to solve problems, natural inclination to work analytically
• Highly organized, detail oriented and able to balance competing demands
• Able to handle sensitive information in a confidential manner

Additional Assets

• An interest in learning and developing skills in Human Resources
• Experience with a cloud-based HRIS system, such as UKG
• Experience with Salesforce
• Experience working in a not-for-profit or the social services sector
• Experience creating and working within a culturally inclusive environment

About PCRS

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.

We are grateful to operate on the traditional, ancestral, and unceded territories of the xʷm əθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), Qw'?ntl'en (Kwantlen), se’mya’me (Semiahmoo), sc̓əwaθən məsteyəxʷ (Tsawwassen), q̓ic̓əy (Katzie), kʷikʷəƛ̓əm (Coquitlam), qiqéyt (Qayqayt), máthxwi (Matsqui) and Stó:lō Nations.

Our Vision     Everyone thriving in strong, healthy communities!

Our Mission   To inspire healthy and inclusive communities through leadership and collaboration.

Our Values    Advocacy, Diversity and Inclusion, Empowerment, Service Excellence, Stewardship, Well-being

We Offer Our Staff

• Equitable Base Pay – we are a Certified Living Wage Employer
• Generous paid vacation time, personal time, sick time; additional paid time off for life events
• Additional paid holidays, ex. Easter Monday, Boxing Day *
• Extended health, prescription, dental & vision care plan, with 100% Employer-Paid Premiums*
• Disability and Life Insurance Coverage *
• Employee & Family Assistance Program including preventative health & counselling *
• Membership in the Municipal Pension Plan with generous employer contributions *
• Flexible schedules and earned time off program *
• Full-day agency orientation and extensive training, with regular ongoing performance evaluations
• In-house digital and classroom learning opportunities; staff funding for professional development *
• Opportunities to use your voice & participate in committees on policy, wellness, safety, EDI, etc.

* Eligibility will vary depending on terms and role requirements – details for this posting will be provided on request.