Youth Outreach Worker
Job Title : Youth Outreach Worker
Program : Pathways to Education™ Vancouver
Supervisor: Associate Manager, Pathways to Education Program Vancouver
Grid 13 ($29.96 - $31.24/hour)
Closing Date: Open Until Filled
Regular Full Time (35 hours/week)
Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples, and visible minorities.
The Pathways to Education Program™ is a national program, operating in 21 communities across Canada and provides a comprehensive set of academic, social, financial, and individual supports to youth. The Vancouver program location is part of a place-based collective impact initiative, the Our Place Graduation Strategy. The Surrey program location holds strong partnerships with the local schools and school district to deliver the program.
The Youth Outreach Worker is responsible for providing individualized case management and group programming facilitation to support youth succeed both academically and socially. This position involves developing relationships with youth as well as liaising with family members, school personnel, and community staff to support the educational needs of youth. In addition, Youth Outreach Workers will support the after-school tutoring and mentoring programming based in the community. The successful candidate will be dynamic, skilled, and experienced in connecting with diverse communities, including Aboriginal, newcomer, and LGBTQ youth to ensure they feel safe, supported, and connected. This position reports to the Associate Manager of the Pathways Vancouver Program.
1) 1 to 1 Case Management:
- Develop plans in collaboration with youth and appropriate adults (i.e., Parents, guardians, teachers & other school staff, community partners) to address the educational needs/goals of individual youth.
- Monitor and support youth progress, engagement and participation in the program and consult with program staff.
- Engage with families and facilitate their involvement in the educational goals and plans for youth in the program.
- Provide advocacy and support to assist youth access information and support services.
2) Develop supportive and engaging relationships with youth:
- Work with youth to identify goals, strengths, issues, and students concerns, while supporting their participation in tutoring, mentoring, school, and community activities
3) Support the design, development, and facilitation of tutoring and mentoring:
- Develop diverse resources that address specific learning styles, abilities and needs.
- Support youth to fully engage in tutoring and mentoring program.
- Provide support and mentorship to volunteers to engage with youth with effective tutoring and mentoring techniques.
4) Dimensions of Work
- Primary interface is directly with youth, volunteers, and colleagues in the Pathways program.
- Direct reporting relationship to Associate Manager
- Coordination and sharing information with relevant program, school, families, and community staff.
5) Work Conditions
- Hours – early afternoon into evening time and occasional weekends (regular workdays may include 11-7 PM, 12-8 PM).
- Flexibility is required as there may be a need for earlier or later hours depending upon circumstances to offer support to youth at key times.
- Travel between multiple sites in the designated community
- Post-secondary degree in education, Social Work, Psychology, or Child and youth Care diploma. Plus 2 years’ experience working with diverse youth populations, or a combination of related education and work experience with youth.
- Criminal records check including the vulnerable sector.
- Standard first aid and CPR (training provided if needed)
- Use of own vehicle with reimbursement
- Clean driver’s abstract
- Experience working with youth and families in the Vancouver DTES and Strathcona Communities
- Experience providing 1-to-1 case management in an educational context.
- Experience working in programs supporting the educational success for youth in this community.
- Experience and/or knowledge of working with the public school system (grade 7 -12)
- Specific training and/or experience with youth with special needs or new language learners
- Experience working with and guiding volunteers.
Who We Are
Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer.
Our Vision - Everyone thriving in strong, healthy communities!
Our Mission - To inspire healthy and inclusive communities through leadership and collaboration.
Our Values - Advocacy, Diversity and Inclusion, Empowerment, Service Excellence, Stewardship, Well-being
We are grateful to operate on the traditional, ancestral, and unceded territories of the xʷm əθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), Qw'?ntl'en (Kwantlen), se’mya’me (Semiahmoo), sc̓əwaθən məsteyəxʷ (Tsawwassen), q̓ic̓əy (Katzie), kʷikʷəƛ̓əm (Coquitlam), qiqéyt (Qayqayt), máthxwi (Matsqui) and Stó:lō Nations.
- Equitable Base Pay – we are a Certified Living Wage Employer
- Generous paid vacation time, personal time, sick time; additional paid time off for life events
- Additional paid holidays, ex. Easter Monday, Boxing Day *
- Extended health, prescription, dental & vision care plan, with 100% Employer-Paid Premiums*
- Disability and Life Insurance Coverage *
- Employee & Family Assistance Program including preventative health & counselling *
- Membership in the Municipal Pension Plan with generous employer contributions *
- Flexible schedules and earned time off program *
- Full-day agency orientation and extensive training, with regular ongoing performance evaluations
- In-house digital and classroom learning opportunities; staff funding for professional development *
- Opportunities to use your voice & participate in committees on policy, wellness, safety, EDI, etc.
* Eligibility will vary depending on terms and role requirements – details for this posting will be provided on request.
Persons who anticipate needing accommodations for any part of the application process may contact our HR department at email@example.com. Personal information will be kept confidential.