Job No: PCRS362
Location: Vancouver


Broadway Youth Resource Centre

Regular Full Time (35 hours/week) (Grid 50)

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. Our vision is to see everyone thriving in strong, healthy communities. Our strong agency values of advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being guide us in our work with participants and how we support our diverse staff. We place a high value on work-life balance. This is demonstrated through our compensation and comprehensive/fully employer-paid benefits package, including extended health and dental, sick leave, Municipal Pension, and flexible work options for many positions. Our Employee Family Assistance Program has a full preventative health program, including nutrition awareness, stress reduction, and tools to assist our staff with maintaining a work-life balance. We take care of our people who care for the people we serve.

Position Summary:

Reporting to the Director of Operations, Vancouver, this regular full-time position manages our Broadway Youth Resource Centre (BYRC). This experienced social services professional has a strong ability to provide vision and leadership for staff and services for BYRC, a one-stop youth centre that provides a wide range of social, health, education, employment, life skills services and food programs to youth. It is a multi-service and multi-agency hub with a range of services for youth, all under one roof.

The manager will lead our integrated youth services for at-risk youth ages 15-24 in Vancouver. As a member of the PCRS leadership team, the manager will foster and influence the agency's relationships with funders and maintain broad external contacts. They will provide supervision and support to staff in youth programming operations, integrative case management, child welfare legislation, alternative education programs and evaluation.

This position requires experience and skills in the following areas: community and youth development; networking with government and community services; grant/RFP writing; personnel management; financial management, facility operations including a commercial kitchen, supervision, and consultation to youth care staff in a variety of positions; ability to work with at-risk, marginalized youth, their parents and professionals, advisory groups and diverse populations.

The youth who participate in PCRS programs come from a wide variety of backgrounds, orientations, and ethnicities. PCRS believes that our staff should reflect this variety and can be authentically sensitive to unique needs. We are especially seeking applicants from under-represented groups such as indigenous, people of colour, multilingual, people with lived experience, trans and gender diverse 

Key Areas of Accountability:

The Manager of BYRC has six key areas of responsibility that are considered critical to the success of the organization's mission.

  • Operational Leadership
  • Program Development
  • Public Relations and Program Marketing
  • Relationship with Key Stakeholders
  • Program Administration
  • Team Building and Support                

Academic and Job Experience Required:

Bachelor's degree in a relevant discipline, combined with at least five (5) years’ experience in a management position responsible for developing, implementing, and evaluating operational programming related to youth services. An equivalent combination of education and experience will also be considered

Basic Requirements:

  • Criminal Record Check, including the vulnerable sector
  • Current Standard First Aid
  • Class 5 Driver's License with Business Use
  • Use of own vehicle required—paid
  • Driver's Abstract

Desired Requirements:

  • Demonstrated experience in youth center program management, staff leadership and supervision, fiscal management, and budgeting.
  • Experience working with at-risk youth ages 15-24 and understanding their unique needs
  • Experience creating and working within a trauma-informed, culturally inclusive environment for staff, partners & youth.
  • Thorough knowledge of relevant government legislation related to youth in BC.
  • Ability to lead staff team to achieve outcomes for youth & funders.
  • Effective team building and mentoring skills.
  • Strong verbal, interpersonal, presentation, and written communication skills are essentials.
  • Excellent time management skills: ability to balance multiple, often conflicting priorities


Director of Operations, BYRC

Salary Range:  $3,230.50 - $3,370.50 Bi-weekly, plus benefit package (100% employer-paid)
Closing Date:   Open until filled

Offer of employment is conditional upon the applicant providing us with proof of being fully vaccinated against COVID-19

"Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our H.R. department at Personal information will be kept confidential."


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PCRS is collecting personal information from you as part of the recruitment and selection process. PCRS recognizes the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.

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