Employment Specialist – WorkBC

Job No: PCRS352
Location: Midtown-Vancouver

Employment Specialist – WorkBC

Employment Services – Midtown-Vancouver, BC

Regular Full Time (35 hours/week) (Grid 13)

**Flexible hours may be required

Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. Our vision is to see everyone thriving in strong, healthy communities. Our strong agency values of advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being guide us in our work with participants and how we support our diverse staff. We place a high value on work-life balance. This is demonstrated through our compensation and comprehensive/fully employer-paid benefits package, including extended health and dental, sick leave, Municipal Pension, and flexible work options for many positions. Our Employee Family Assistance Program has a full preventative health program, including nutrition awareness, stress reduction, and tools to assist our staff with maintaining a work-life balance. We take care of our people who care for the people we serve.

Position Summary:

Pacific Community Resources Society is seeking an experienced Employment Specialist to support participants through case management services at the WorkBC Centre. The role of the Employment Specialist is to assess employment needs, readiness, and eligibility for program interventions and financial supports. They will collaborate with participants to create a mutually agreed-upon action plan outlining the necessary steps to achieve their employment goals. The Employment Specialist is responsible for providing services from the initial assessment until an outcome is achieved. The Employment Specialist is responsible for understanding the services and eligibility requirements of the WorkBC policy to explore all service options available to participants on their caseload. This role allows for ongoing, in-depth employment coaching while monitoring participant progress. 

This unique position allows an Employment Specialist to go beyond general case management services and develop relationships with employers to connect participants with specific employment opportunities. The Employment Specialist will support participants face to face in the Centre, as well as virtually online. No participant's journey will be the same, which opens the door for creative solutions to overcome employment barriers. As the WorkBC Centre supports all people searching for work, it is imperative that the Employment Specialist demonstrates the ability to support a diverse population and takes the initiative to ensure a safe and inclusive environment for participants and staff. 

Academic and Job Experience Required:

  • Certification / Degree and experience in employment services or relevant field. 
  • Conduct comprehensive needs assessments and intake services that generate accurate information to create a collaborative realistic action plan. 
  • Coach and mentor participants with complex needs. 
  • Solid comprehension of career development and labor market needs and trends. 
  • Demonstrated ability to read, understand and follow policy language. 
  • An equivalent combination of education and work experience will be considered 

Basic Requirements:

  • Criminal Record Check, including the vulnerable sector
  • Proof of being fully Vaccinated for Covid19
  • M.S. Office and overall computer proficiency, including data administration utilizing complex databases. 

Desired Requirements:

  • De-Escalation/Non-Violent Intervention training. 
  • Occupational First Aid – Level 1. 
  • Motivational Interviewing techniques. 
  • The ability to speak multiple languages. 


Employment Services Coordinator

Salary Range:   $27.26/hour – $28.43/hour, plus benefit package (100% employer-paid)

Closing Date:   Friday May 27, 2022, at 4:30pm

Offer of employment is conditional upon the applicant providing us with proof of being fully vaccinated against COVID-19

"Pacific Community Resources Society is committed to diversity and inclusion and encourages applications from people of all gender identities and expressions, persons with disabilities, Indigenous peoples and visible minorities. Persons who anticipate needing accommodations for any part of the application process may contact our H.R. department at hr@pcrs.ca. Personal information will be kept confidential."


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