Administrative Assistant

Job No: PCRS268
Location: Surrey

Surrey Youth Hub
Regular Full-Time (35 hours per week) (Grid 7)

PCRS is a long-standing, award-winning not-for-profit that serves the most vulnerable people in the Province of B.C. We believe that helping the most marginalized individuals and families will raise the health and well-being of the communities we serve. Our vision is to see everyone thriving in strong, healthy communities, and our mission is to inspire healthy and inclusive communities through leadership and collaboration. We value advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being. We have been recognized for placing a high value on work-life balance. Our Employee Family Assistance Program has a full preventative health program, including nutrition awareness, stress reduction, and tools to assist our staff with maintaining a work-life balance. We take care of our people who take care of the people we serve.

Position Summary:
The Administrative Program Assistant will be part of a large Youth Services team located in a vibrant and busy youth hub. This position is the 1st point of contact for multi-barrier youth, possibly in crisis, arriving at our centre, as well as visiting professionals and guests. The workspace is centrally located within the hub, and you must be adaptable to work within a lively and often noisy environment.
The successful applicant will have experience working within a multi-program/multi-partnership youth-focused environment. Require excellent customer service skills and an exceptionally welcoming manner. They will receive and respond to telephone inquiries in a timely and professional manner and manage multiple program referrals. Duties will include providing accurate word-processing support, editing & composing a wide variety of documents, assisting with organizing meetings and/or special events and research projects as directed. They will develop and maintain a well-organized filing system (paper and electronic) and upload documents to our database, permitting easy reference and rapid retrieval of information.
This position requires excellent organizational skills, effective time management, detail-oriented, and prioritizing and multi-task in a fast-paced environment. Proficient with computer applications/databases, excellent math skills, and strong communication skills with a diverse population.
The successful applicant will have a minimum of 2 years of direct administrative support; experience in an alternate school or youth-focused setting is an asset.

Basic Requirements:
• Criminal Record Check including the vulnerable sector
• High level of communication skills, both verbal and written
• Demonstrated ability to operate office equipment
• Suitable to work with multi-barriered youth
• Proficient in M.S. Word, Excel, Access, Outlook, and navigating the Internet.

Desired Requirements
• Experience working in social services and multi-hub programs is desired.
• Experience in Tracking and Monitoring Federal Contracts
• Knowledge of PCRS programs and services

• Kay Sarai, Manager Youth Services -South Surrey

Salary Range: $21.22/hour – $23.41/hour, Plus benefit package (100% employer-paid)
Closing Date: November 26, 2021, at 4:00pm

Offer of employment is conditional upon the applicant providing us with proof of being fully vaccinated against COVID-19
“PCRS fosters an environment that ensures a sense of belonging, dignity, and respect. We welcome applications from persons with diverse backgrounds and all abilities.”
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Privacy Acknowledgment

PCRS is collecting personal information from you as part of the recruitment and selection process. PCRS recognizes the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.

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