Youth Outreach Settlement Worker

Job No: PCRS263
Location: Surrey

REACH Program for Youth - Surrey

Regular Full Time (35 hours/week) (Grid 13) 

PCRS is a long-standing, award-winning not-for-profit that serves the most vulnerable people in the Province of B.C. We believe that helping the most marginalized individuals and families will raise the health and well-being of the communities we serve. Our vision is to see everyone thriving in strong, healthy communities, and our mission is to inspire healthy and inclusive communities through leadership and collaboration. We value advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being. We have been recognized for placing a high value on work-life balance. Our Employee Family Assistance Program has a full preventative health program including nutrition awareness, stress reduction, and tools to assist our staff with maintaining a work-life balance. We take care of our people who take care of the people we serve. 

Position Summary:

PCRS is seeking a Youth Outreach Settlement Worker fluent in a second language, preferably Spanish, for the REACH Program for Youth. The successful candidate will empower and support newcomer youth ages 13-24 to overcome their challenges created by cultural and background differences. They will provide individual outreach support, in-depth assessment and one-to-one work with multi-barrier youth based on individual needs. Youth are initially identified as struggling due to multiple barriers and facing social isolation, pre-arrival trauma experience, and interruption in schooling. The position requires a solid working knowledge of the issues newcomers face arriving in Canada.  This includes but is not limited to understanding the settlement process and the English Language Learner system in Canada. 

Primary Duties:

  • Connect with multi-barrier immigrant/refugee youth through off-site outreach meetings, motivating them to address and recognize individual barriers towards independence
  • Provide assessment of youth’s current life skills including academic level, independent living skills, communication and social skills
  • Develop and implement individual wraparound plans including participant defined primary and comprehensive goals
  • Provide youth with one to one support to accomplish specific goals
  • Assist youth in identifying their essential needs, self-care, community connectedness, employment and education needs, i.e. identification documents, accommodation, resume, appropriate clothing, transportation etc.
  • Provide community connection support to youth through outreach and various activities that take place in the community
  • Provide research assistance for education and training opportunities for youth in preparation for self-development
  • Attend and participate in all staff meetings, committee meetings and Society staff meetings
  • Liaise with contract partner agencies and referring agencies and other professionals as required 

Work Conditions:

  • Hours are based on a flexible schedule. Workers should be available to work evenings and potentially weekends. There may be a need for earlier or later hours depending upon circumstances to offer support to youth at critical times.
  • Travel between multiple sites in the community                         

Academic and Job Experience Required:

  • Relevant post-secondary degree (Child and Youth Work, Education, Psychology, Social Work) or Child & Youth Care Diploma, plus two years of experience working with at-risk youth populations, or a combination of related education and work experience with youth
  • Fluent in Spanish and Arabic is strongly preferred 

Basic Requirements:

  • Criminal record check including the vulnerable sector
  • Standard first-aid certificate and CPR Use of own vehicle required. Paid mileage
  • Class 4 or 5 driver’s license with Business Use Insurance
  • Driver’s Abstract must be submitted 

Desired Requirements:

  • Experience working with immigrant/refugee youth struggling with the settlement and navigating through cultural and family dynamics
  • Experience providing 1-to-1 case management
  • Skilled in Motivational Interviewing and Mental Health Training 


Kiran Johal, Team Lead; Youth Newcomer Programs 

Salary Range:     $25.71/hour – $28.43/hour, Plus benefit package (100% employer-paid)
Closing Date:     June 9, 2021, at 4:00 pm

“PCRS fosters an environment that ensures a sense of belonging, dignity, and respect. We welcome applications from persons with diverse backgrounds and all abilities.”

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PCRS is collecting personal information from you as part of the recruitment and selection process. PCRS recognizes the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.

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