Employment Counsellor -WorkBC

Job No: PCRS108
Location: Surrey

Employment Services – North Surrey

Term Full Time (35 hours/week) (Ends on May 2022) (Grid 13)

PCRS is a long-standing, award-winning not-for-profit that serves the most vulnerable people in the Province of B.C. We believe that helping the most marginalized individuals and families will raise the health and well-being of the communities we serve. Our vision is to see everyone thriving in strong, healthy communities, and our mission is to inspire healthy and inclusive communities through leadership and collaboration. We value advocacy, diversity and inclusion, empowerment, service excellence, stewardship, and well-being. We have been recognized for placing a high value on work-life balance. Our Employee Family Assistance Program has a full preventative health program, including nutrition awareness, stress reduction, and tools to assist our staff with maintaining a work-life balance. We take care of our people who take care of the people we serve.

Position Summary:

Pacific Community Resources Society is seeking an experienced Employment Specialist to provide support to participants through case management services at the WorkBC centre. The Employment Specialist's role is to assess employment needs, readiness, and eligibility for program interventions and financial supports. They will work collaboratively with participants to create a mutually agreed-upon action plan outlining the necessary steps needed to achieve their employment goals. The Employment Specialist is responsible for providing services from the initial assessment until an outcome is achieved. The Employment Specialist is responsible for understanding the services and eligibility requirements of the WorkBC policy in order to explore all service options available to participants on their caseload. This role allows for ongoing, in-depth employment coaching while monitoring participant progress.

The Employment Specialist will support participants face to face in the centre, as well as virtually online. No participant experience is the same, which opens the door for creative solutions to overcome employment barriers. As the WorkBC centre supports all people searching for work, it is imperative that the Employment Specialist demonstrates the ability to support a diverse population and takes the initiative to ensure a safe and inclusive environment for participants and staff. Assist clients in sourcing out job leads and market them to potential employers.

This position requires working Saturdays based on operational needs.

Academic and Job Experience Required:

  • Certification / Degree and experience in employment services or relevant field.
  • Conduct comprehensive needs assessments and intake services that generate accurate information to create collaborative realistic action plans.
  • Coach and mentor participants with complex needs.
  • Solid comprehension of career development and labour market needs and trends.
  • Demonstrated ability to read, understand and follow policy language.

An equivalent combination of education and work experience will be considered                                             

Basic Requirements:

  • Criminal record check, including the vulnerable sector.
  • M.S. Office and overall computer proficiency, including data administration utilizing complex data bases.

Desired Requirements:

  • Fluent in English
  • Mental health first aid certification.
  • De-Escalation/Non-Violent Intervention training.
  • Occupational first aid – Level 1.
  • Motivational interviewing techniques.

IMMEDIATE SUPERVISOR: Employment Services Coordinator   

Salary Range:     $24.49/hour – $27.87/hour, Plus term benefit package (100% employer-paid)

Closing Date: Open until filled

“PCRS fosters an environment that ensures a sense of belonging, dignity, and respect. We welcome applications from persons with diverse backgrounds and all abilities.”

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PCRS is collecting personal information from you as part of the recruitment and selection process. PCRS recognizes the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.

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